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Pet Licensing

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1. What information do I need to register my pet?

You will need to bring proof of alteration (spay or neuter) and current rabies vaccination certificate.

2. How many pets am I allowed to have?

You are allowed to have three dogs and/or three cats without having to qualify as a kennel.

3. Where do I get a pet license?

Pet Licenses are issued by the City Clerk's office at Cedar Falls City Hall, 220 Clay Street, Cedar Falls, IA 50613.

4. Can I have a pet license mailed to me?

For an additional fee of $1.00, your pet license can be mailed to you by sending the appropriate payment and required documentation to Pet Licensing, City of Cedar Falls, 220 Clay Street, Cedar Falls, IA 50613.

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Bike Patrol

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1. How many officers are trained to be in the Bike Patrol Unit?

Currently there are 12 officers that are certified Bike Patrol members.

2. How often are the Bike Patrol members on their bikes patrolling?

Between the months of April and November unit members are patrolling by bike as much as the calls for service allows. Officers are able to hook their bikes on racks attached to the back of their squad car while they are on patrol. If emergency calls slow down they can take their bikes off and patrol without having to come back to the station to get their bikes.

3. What type of bikes do the officers ride?

Bike Unit members use a 24-speed Trek Police Mountain Bike equipped with front suspension, fenders, equipment bag, headlight, taillight, and red and blue emergency lights.

4. Can Bike Patrol members pull over a car while they are on their bikes?

Yes, unit members make numerous vehicle stops yearly.

5. Does the Bike Patrol put on safety presentations or bike rodeos?

Yes we do. Please contact Lieutenant Marty Beckner at (319) 273-8612 for more information.

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Building Inspection Services

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1. What types of building projects require a building permit?

Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure shall first make application to the building official and obtain the required permit.

2. What type of work does not require a building permit?

The following activities do not require a building permit: painting, wall papering, tiling and carpeting. For a more detailed list, contact the Building Inspections Division

3. What types of work require an electrical, plumbing or mechanical permit?

Any owner or authorized agent who intends to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is regulated by City Code, or to cause any such work to be done, shall first make application to the building official and obtain the required permit.

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City Clerk/Public Records

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1. Where can I get my driver’s license in Cedar Falls?

There is no Driver’s license office in Cedar Falls. The Driver License Station for Black Hawk County is located at: Crossroad’s Mall 2060 Crossroads Center Suite 103 Waterloo, IA 50702 For more information, including hours of operation, contact their office at (319) 235-0902.

Waterloo Driver's License Station

2. Where can I pay for a traffic citation I received in Cedar Falls?

Traffic citations received in Cedar Falls must be paid at the: Black Hawk County Clerk of Court 316 E. 5th Street Waterloo, Iowa 50704 Payment and citation can be mailed to: Traffic Division of the Black Hawk County Clerk of Court P.O. Box 9500 Waterloo, IA 50704 For more information, contact their office at (319) 833-3331.

3. Who can I contact about removing/replacing an unhealthy tree in the parking lot?

Contact the City Arborist at (319) 268-5516 for further information.

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Community Services

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1. What are the requirements for participating in the Housing program?

To be eligible for Housing Assistance, the applicant must be elderly, disabled, have minor children and meet the income limit requirements based on family size. For more information, please contact the Cedar Falls Housing Department.

2. How can I apply for the Housing program?

Applications for the Housing program are taken from 8:00 AM to 4:30 PM on Tuesday only. Please bring a photo ID and your Social Security card.

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Engineering Services

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1. How do I find my lot lines?

It is the responsibility of each property owner to determine the location of his or her lot lines. An abstract will give you the dimensions of your property, however, locating the property pins located at the corners of your lot will help you determine your property boundaries. If you cannot find your property pins, you need to consider hiring a licensed land surveyor to survey your property. The City does not have a survey crew to survey private property.

2. Can the City survey my property?

No. The City has a survey crew to survey streets and public property, but does not have a crew that can survey private property. You need to contact a licensed land survey to obtain a survey for private property.

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Financial Services

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1. What is the property tax rate in Cedar Falls?

For the fiscal year 2016 budget, the rate is $11.53.

(Note: This is the City share of the total tax bill.)

2. How can I figure my property tax bill?

Information on estimating your own property tax bill can be found in the City's Budget Brochure. The Budget Brochure is updated annually to reflect the amounts budgeted for each fiscal year. To find the brochure for the appropriate year, go to the Finance page and select the correct fiscal year using the links on the left side of the page. Display the Budget Brochure

3. Does the city have a local option sales tax?

Yes, Cedar Falls collects local option sales tax:
1 cent for street repair (100%)
1 cent for the school district

4. How can I obtain a copy of the city budget?

The budget is available, either in its entirety or in a condensed brochure format, by selecting the link to the desired fiscal year from the Finance page, or you may contact Financial Services at (319) 273-8600.
Select the Fiscal Year

5. How can I be listed on the city's vendor bid list?

The city does not maintain a master vendor list. However, if you are interested in becoming a vendor, please contact Financial Services at (319) 273-8600.

6. Where can I find an organizational chart for the city?

From the Financial Services page, select the desired fiscal year, then refer to the Introduction section of the City Budget. Financial Services

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Government

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1. Where can I test for or renew my driver's license?

Individuals wishing to test for or renew their drivers license can do so at the Waterloo DOT office on the lower level of the Crossroads Shopping Mall. For information on these hours, phone 235-0902.

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Hostage Negotiation Team (H.N.T.)

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1. Can the Hostage Negotiation Team assist with a dispute between separated or divorced parties?

The H.N.T. can assist in “keeping the peace” while individuals divide their property but they cannot assist in actually dividing the property.

2. How many “hostage” situations does Cedar Falls have in a year?

In most cases the H.N.T. is not called out for “hostage” situations. They are more likely apt to be called out to assist the M.I.R.T. Team with a subject that has barricaded themselves inside their home for one reason or another.

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Investigations

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1. How many investigators does the Cedar Falls Police Department have?

Currently Cedar Falls has the following officers assigned to the Investigative Unit. Two general investigators that work follow up on crimes. A crime scene investigator, who specializes in photography, fingerprints, etc. A school resource officer who is assigned to the junior highs and high schools in the City. Any or all of these officers could be called in to assist in a case at any time.

2. Is it true that the Cedar Falls Police Department has an investigator who works on Internet crimes against children?

Yes, the Investigative Unit does have an officer who has been trained in Internet crimes against children.

3. If I have a question about a crime that occurred to me how can I get the name of the investigator who is working the case?

You can contact the Police Department at (319) 273-8612 and ask to speak to the Investigative Unit. You will be transferred and an investigator will be happy to assist you in any way he/she can.

4. How do I keep from becoming a victim of a fraud or identity theft?

First, you should not give out any of your personal information to anyone, especially over the phone. Second, do not have any personal information (social security number or date of birth) on your checks. Lastly, don’t leave personal items (checks, driver’s license, or social security number) where people have access to them.

5. If a crime occurs in a city other than Cedar Falls can I report the crime to the Cedar Falls Police Department?

No, the Cedar Falls Police Department does not have the jurisdiction in other cities and the crime must be reported to the police department where it occurred.

6. Are all reported crimes assigned to an investigator?

No, most cases assigned to an investigator have something that can be followed up on (a suspect, missing merchandise that can be located, etc.). If there is no more follow-up that can be done the case is closed inactive with no investigator assigned.

7. If I am a victim of a sexual assault what should I do?

Victims of sexual assaults can do several things that will aid police officers in the investigation of the victim’s case. Though it is sometimes very hard and embarrassing, one of the best things a victim can do is report the sexual assault immediately. As time goes on, physical evidence may be lost as well as the victim and other witnesses’ ability to accurately describe to officers what had occurred. A victim of sexual assault should not shower, brush their teeth, drink anything, or use a bathroom if at all possible. Taking these steps can ensure that physical evidence is not lost before a sexual assault evidence collection exam is complete.

8. I think the person living across the street from me is a sex offender, how can I find out if he is or is not?

Sex offenders who are classified at moderate or high risk to re-offend are required to register their addresses with the Sheriff’s Office in their county. This information can be located with a search at the Iowa Sex Offender Registry. If the desired information is not located online, a person can fill out a request for registry information at their local Sheriff’s Office. Iowa Sex Offender Registry

9. If I want an investigator to give a talk to my organization about a certain type of crime, who should I contact?

You can contact the Investigative Unit Captain at (319) 273-8612.

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Knox Box Program

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1. What is a Knox Box?

A Knox Box is a key box placed on the exterior of a commercial or industrial building for rapid entry use by fire department personnel.

2. What type of building is required to have a Knox Box?

A fire department key box must be installed in commercial or industrial buildings which have fire detection, fire alarm, or fire suppression systems. A fire department key box is also required for residential property consisting of three (3) or more residential units.

3. Who pays for the Knox Box and it's installation?

The cost of purchase and installation of each fire department key box shall be paid by the building owner.

4. How do I go about ordering a Knox Box for my business?

First, contact Battalion Chief Curt Hildebrand at 273-8622 and confirm the type of Knox Box you will need. You can then either have him send you ordering information or you can go to the Knox Box site directly.

Go to the Knox Box site...

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Major Incident Response Team (M.I.R.T.)

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1. Why does Cedar Falls have a tactical team?

The M.I.R.T. team is utilized whenever an incident requires the use of specialized personnel, equipment, or training. Members of the team are trained in various specialty weapons and tools to be used in high risk situations.

2. What are some of the more common situations in which the team is called out?

Most often the M.I.R.T. team is used to serve warrants where there is a high possibility that someone has a history of using, or owning, dangerous weapons. The team also gets most of its calls on people that have barricaded themselves, and possibly innocent bystanders, with a threat of bodily harm.

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Parking

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1. Where and how can I pay my parking tickets?

Payment and citation may be mailed in the yellow envelope provided with the citation. If you do not have the yellow envelope, send the payment and citation to:

Cedar Falls Parking Enforcement
P.O. Box 652
Cedar Falls, IA 50613

There is also a payment box located inside the lobby of City Hall at 220 Clay Street and inside University Book & Supply at 1009 W. 23rd Street. Please do not send cash.

2. Can I get a daily parking permit?

Daily parking permits can be purchased at City Hall at a cost of $2 per day.

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Parks & Rec - FAQs

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1. How can I sign up for a class?

Find registration information on our Registration & Refund Information page.

2. Where can I find contact information for the Parks & Recreation department?

Find contact information for our Parks & Recreation department in our Staff Directory.

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Parks Division

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1. How do I reserve a park for my event?

You can find the park reservation form on this site. It should be filled out and emailed or sent to the Parks Office. Keep in mind that there are restrictions related to the use of alcohol and amplified music. Shelters will need to be rented through the Recreation Division.

2. My neighbors’ grass is very long. How can I get them to mow it?

After you have first talked to your neighbor about your concerns and believe they are not attending to the matter, the Park Division can address the situation. Keep in mind that we cannot address this matter until the grass or weeds reach 12” in height and it may take as long as three weeks to work through the required notification process.

3. Can I plant anything I want on the parking area next to the street?

The Park Division does regulate the type of plant material that is placed in this area. Please call the Park Division at 273-8624 for more information.

4. Why do I have to reserve a park from the Park Division and a shelter from Recreation Division?

The Park Division will be interested in the size of your event so we can be prepared for any maintenance that must occur before or immediately following your event. The recreation center is open during hours that are more convenient for the person(s) interested in reserving a shelter.

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Patrol Unit

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1. If I am a victim of a crime in Cedar Falls should I call Police Operations directly to report it?

No, if you are a victim of the crime you should call 911 if it is in progress, otherwise you should contact the Black Hawk County Dispatch Center at (319) 291-2515.

2. Do all of your squad cars have computers?

Yes, each squad car in Cedar Falls has a computer in it. From this computer the officer receives his/her calls. The officer can run driver’s license checks, registration checks, warrant checks, and issue citations and warnings. The officer can also write his/her reports if they need to from this computer.

3. How can I set up a tour for my club or organization?

Contact the Captian of Support Services at 319-273-8612 one week prior to the tour date. Please provide a contact name, telephone number, date, time and the number of people participating in the tour.

4. What should someone do if a squad car is behind them with their lights and siren running?

Pull your vehicle to the curb on the right side of the road and let the emergency vehicle pass on your left.

5. Who do I contact with a parking complaint?

If it is a vehicle that is in violation of the law you should contact the Black Hawk County Dispatch Center at (319) 291-2515. If it is a complaint about receiving a parking ticket you can contact the shift supervisor at 319-273-8612. If the Parking Unit issued the citation you will be transferred to their office.

6. Do officers have certain areas that they cover during a shift?

Yes, the City is divided up into three areas. An officer is assigned to one of these areas during his/her shift. This officer is responsible for traffic enforcement and responding to calls for service in these areas.

7. Can a citizen ride with a patrol officer?

Yes, a citizen can ride with an officer for all or part of his/her shift. All you have to do is contact a Shift Supervisor at (319) 273-8612 to set up a day and time. Before anyone can ride with an officer an application/waiver form must be completed and a background check will be conducted.

8. If a crime occurs on UNI property do Cedar Falls Officers respond?

If a crime occurs on UNI property it must be reported to the UNI Police Department at (319) 273-2712.

9. How many police officers does the City of Cedar Falls have?

When at full strength, the Cedar Falls Police Department has forty-three officers.

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Planning Services

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1. Where can I get a copy of the Comprehensive Plan for the City?

For a copy of the Comprehensive Plan, contact the Planning and Community Services office at (319) 273-8600.

2. What is the zoning of my property?

The Zoning Ordinance is a set of policy guidelines adopted by the City Council to regulate the use of land, the location, size and height of signs and buildings, and the size of lots, yards and other open spaces. Zoning tells you what you can use your property for and what you can build on it. Each address in the City of Cedar Falls has a zoning designation attached to it. In order to find out the zoning classification for a property, call the Planning Services Department at (319) 273-8606. Be sure to have the address handy. Staff will need the location in order to look up the zoning designation.

3. How close to a property line am I allowed to build a house, garage, shed, etc?

Setback requirements vary depending upon the zoning classification of a property. In order to get specific setback information, call the Planning Services Department at (319) 273-8606. Be prepared to give an address or parcel identification number in order for staff to look up the zoning classification.

4. How do I find my lot lines?

It is the responsibility of each property owner to determine the location of his or her lot lines. An abstract will give you the dimensions of your property, however, locating the property pins located at the corners of your lot will help you determine your property boundaries. If you cannot find your property pins, you need to consider hiring a licensed land surveyor to survey your property. The City does not have a survey crew to survey private property.

5. Can the City survey my property?

No. The City has a survey crew to survey streets and public property, but does not have a crew that can survey private property. You need to contact a licensed land surveyor to obtain a survey for private property.

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Police Department

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1. Where is Police Operations located?

We are located in the lower level of City Hall. 220 Clay Street, Cedar Falls, Iowa 50613-2726

2. Where can I get a copy of an accident report?

Accident reports are available online at www.policereports.us. There is a $15.00 fee for requested records.

3. My job requires me to be fingerprinted. Can you do that?

Cedar Falls Police Operations does provide a fingerprinting service at a cost of $10.00 per card. Fingerprinting can be done at any time.

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PSS - Fire Operations

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1. What are Fire Operations' office hours?

The two fire stations have personnel assigned 24 hours a day, seven days a week. Office hours for official business are from 8:00 am to 12:00 pm.

2. What are the burning regulations?

For more information on open burning regulations, check the link to the City of Cedar Falls burning code.   In general the highlights of the city of Cedar Falls open burning regulations are as follows:

*Bonfires must have Fire Department approval.

*Grass and leaves MAY NOT be burned.

*Fires used solely fo rthe cooking of food is permitted.

*Recreational fires are permitted under the following parameters:

• Must be supervised by competent person at least 18 years of age.


• Must be 20 feet from any building.


• Must be in a fire pit or contained area, such as an incinerator or fire ring.


• Must be between the hours of noon and dark (it is considered dark when street lights turn on), after dark needs Fire Department approval.


• Cannot burn leaves or grass.


• Twigs and sticks must be at or less than 1½ inches in diameter.

*Burning of garbage or rubbish is prohibited.

*No burning is allowed on a street, alley or boulevard.

*No burning is allowed in commercial, industrial, or shopping districts.

*Burning of building materials is prohibited without Fire Department approval.

*The Fire Department can prohibit any fire type that has received a complaint.

*Sticks and twigs from your own property may be burned, if:

• They are in an approved incinerator with a maximum capacity of 30 gallons, metal with a lid and ventilations holes.


• Must be 20 feet from any building.


• Used only from noon til dark, unless otherwise approved by Fire Department.


• Must be supervised by competent person and must be attended at all times.


• The sticks or twigs can be no larger than 1 ½ inches in diameter.

3. Why do fire trucks arrive before or with ambulance on medical calls?

Currently, under various medical and traumatic injuries first responses we have fire personnel respond with Sartori Paramedics. We do not respond to all medical calls, but we do respond when called for breathing problems, heart trouble calls, stroke, falls and other traumatic injuries. The reason we respond with the paramedics is that often on a major medical response or traumatic injury response the paramedics need additional help to perform specific tasks in the treatment of a patient. In addition, depending on the medical call fire personnel may drive the ambulance so that both paramedics may assist the patient.

4. Can you help me get my car or house door unlocked?

Generally, the answer is no. The only time we would consider assisting a citizen unlock a door is if there is imminent danger to someone’s life.

5. Who do we call to get our cat out of the tree?

Unfortunately, as much as members of the Cedar Falls Fire Rescue would like to help get your cat out of the tree, for liability reasons we do not perform cat rescues. Your best bet would be to call the Cedar Bend Humane Society at 319-232-6887 for ideas on how to get your cat down from the tree.

6. Burning Regulations

For more information on open burning regulations, check the link to the City of Cedar Falls burning code.  

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Public Works

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1. Does the City of Cedar Falls have a mission statement?

Yes, the mission statement for the City of Cedar Falls is: "Maintain and improve the safety and desirability of Cedar Falls through the efficient delivery of public services, and the ongoing practice of open communication among council, staff, mayor and the citizens."

2. Does the Public Works Department have a fax machine?

Yes, the number is (319) 273-8632 and is capable of receiving messages 24 hours a day, 7 days a week.

3. What functions, within the city, is the Public Works Department responsible for?

• Snow plowing, street sweeping and the maintenance of the streets as well as the plowing and maintenance of the city owned parking lots.


• Maintenance of storm sewers, intakes, sanitary sewers and manholes.


• Refuse, yard waste, recycling, and the operation of the Water Reclamation Facility.


• The purchase and maintenance of all city vehicles and equipment.


• Operation of the Cedar River dam gates.


• Cleaning and bank maintenance of the creeks and streams within the City.


• Traffic signals, street signing, pavement painting, parking stall markings and the painting of city owned parking lots.


• Maintenance and custodial services for the Cedar Falls Library, Hearst Center, City Hall, City Hall Annex, Recreation Center, the Cedar River boat house, as well as the buildings associated with the Public Works' complex located at East 15th Street and State Street.

4. Who is responsible for operating the flood gates in Cedar Falls?

The Operations/Maintenance Division of Public Works monitors the river level when high water is a concern, then opens and closes the gates as needed.

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Records Unit

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1. How can I get a copy of an accident report?

Accident reports are available online at www.policereports.us.

2. What is the cost to get a copy of my accident report?

Accident reports are $15.00.

3. What is the fax number for the Records Unit?

Ph: (319) 273-8619

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Recreation and Community Programs

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1. What constitutes a resident?

Must have a Cedar Falls address or be in the Cedar Falls Community School District.

2. Do you have a pool at your facility/Where are your pools?

We do not have a pool within the recreation center. The city operates 3 pools, two indoor facilities; Holmes Junior High Pool & Peet Jr. High Pool both open year round and the outdoor Falls Aquatic Center open during the summer season.

3. What is the definition of a family on your family passes?

A family is defined as all of the following:

1. An adult or two adults who are related to each other by marriage.

2. Any child who is related to either or both of the adults by blood, marriage, adoption or legal guardianship, claimed as dependents for income tax purposes.

3. All of whom occupy a single dwelling unit on a regular continuing basis.

4. Can you register on-line?

Yes, just click on Leisure Link on our home page, have your pin and barcode numbers available. Any family members pin and barcode number will access your account. You may obtain these by calling the Rec Center at 273-8636.

5. When can we begin signing our kids up for summer activities?

Typically most programs allow for registration several months prior to start date. We have a few services that will let you know the details to what programs and when you may register. Our Facebook page facebook.com/cedarfallsrecreation sends out a monthly newsletter for upcoming programs and information and we encourage all interested to sign up for our notifications lists  More information regarding programs is found here

6. When and where can we purchase our summer pool pass?

Passes may be purchased in the spring at the Cedar Falls Recreation Center only. We encourage you to come in early as there is a discount prior to May 15. The pool will open the Saturday of Memorial weekend. Specific updates are available at facebook.com/cedarfallsrecreation.

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Recycling

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1. What can be dropped off at the Recycling Center located at 15th and State Streets in Cedar Falls?

• Newsprint and magazine glossy stock inserts that are enclosed within the newspaper.


• Plastic milk jugs (cleaned and flattened with the caps removed).


• Cardboard (clean and flattened).


• Office paper.


• Plastic grocery bags.


• Clear glass jars that are clean with the lids removed (no window glass or mirrors).


• Tin cans (cleaned).


• Assorted plastics: numbers 1-5,7.


• We do not accept #6 plastic/ styrofoam.


• Used motor oil and used oil filters will be accepted free of charge at the Transfer Station located just south of the Recycling Center.

2. What are the hours of the recycling center?

The Main recycling facility is open Monday through Friday: 7:00 am until 6:00 pm, and from 8:00 am until 3:00 pm on Saturdays. Roll off recycling containers are available at the Thunder Ridge Fareway, Panther Parkway near the UNI Power Plant, Point West Condos on 18th Street, Western Homes Communities and Greenhill Village on Algonquin Drive. The recycling substations are open 24 hours, 7 days a week. These containers will accept newsprint, clear glass, plastic, tin cans and cardboard.

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Refuse

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1. When is large item collection available?

Large items are picked up each week day under the following conditions:

1. Appointments must be made for this service by calling the Public Works Department, (319) 273-8629, between the hours of 7:00 am and 4:00 pm (Monday through Friday).A listing of the items you wish to have picked up MUST be given to the office and placed on your curb no later than 7:00 am. We schedule large item pick up on your refuse pick up day. Appointments are limited to ten (10) stops per day.

2. Couches, chairs, recliners, carpet, carpet padding, sinks, toilets, television sets, mattresses, box springs, doors, windows, disassembled swing sets, outdoor grills, gutters, downspouts (cut into lengths no longer than eight (8) feet) and bicycles may be placed at the curb for pick up for a $5 per stop fee. This charge will be added to your monthly utility bill.

3. There is an additional $7.50 fee for such items as washers, dryers, refrigerators, stoves, water heaters, dishwashers, de-humidifiers, air conditioners, computers and microwaves. Fees for automobile tires off the rim is $2.50; auto tires on a rim are $5; truck tires are $6.50 and a truck tire on the rim will be billed at $9. These charges will also be added to your monthly utility bill.

4. All items to be picked up must be listed with the Public Works Department. If not listed, items will not be picked up.

The Public Works Department office is open Monday through Friday from 7:00 am to 4:00 pm. You may reach the Public Works Office at (319) 273-8629 during office hours.

2. If my refuse pickup day falls on a City observed holiday, when will my refuse be picked up? If my yard waste day falls on a holiday, when will my yard waste be picked up?

Normally, your refuse will be picked up the day preceeding your normal pick up day. If the preceeding day is a Monday, your refuse will be picked up the day after your normal pick up day. Mondays are set aside for yard waste only. Yard waste days are not made up. Yard waste pick up and the operation of the transfer station for yard waste only will be deferred until the next Monday. Please call the Public Works Department at 319-273-8629 with any questions regarding your pick up day.

3. How much does a yard waste container cost?

There is no cost to obtain a yard waste cart. The only time there is a charge is when the cart is emptied.

The rate is $10.00 per dump. This fee is added to your CFU bill.

4. What are the automated cart sizes and the monthly rates associated with each size?

The 32 gallon cart rate is $9.00 per month; the 68 gallon cart rate is $17.00 per month and the 95 gallon cart rate is $26.50 per month.

5. What are the hours that the automated carts may be placed out for pickup?

The carts, by ordinance, may be placed for pickup no earlier than 6:00 pm on the day prior to your refuse pickup day. The cart must be removed by 8:00 pm on your scheduled pickup day.

6. Is there a penalty for having my cart out too early or leaving it out later than 8:00 pm?

The time limits, for leaving the carts out, are established by City Code. Letters are sent out to those citizens who do not comply with the code. Non-compliance with this code is a municipal infraction and a fine may be assessed. The letters from the Director of Public Works are used for the purpose of informing citizens of their non-compliance. Continued disregard of the code will incure a fine.

7. How may a Christmas tree be disposed of by a citizen?

If the tree is free of flocking, tinsel, stands, ornaments and metal, it is considered to be a "clean" tree and may be considered to be yard waste. It can then be picked up on Mondays (yard waste day). An approved Cedar Falls christmas tree tag must be attached to a part of the tree and the tree must be cut into lengths, no more than four (4) feet. It can also be brought to the transfer station during normal hours for disposal. If the tree is not a "clean" tree, it would be considered as garbage and the refuse rules would apply; the tree would still have to be cut into lengths of four (4) feet and have a Cedar Falls christmas tree tag attached to it. For pickup, please call (319) 273-8629.

8. What should I do with my automated garbage can on days that it has snowed and plows may be coming by?

The automated cans should be placed at the usual collection location. But, be sure the can is not set out into the street.

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Reserve Unit

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1. How do I become a Reserve Officer?

Applicants must be a minimum of twenty-one years old and must possess a high school diploma or GED. Applicants must also have a valid Iowa Driver’s License with a good driving record. You must also be a resident of the State of Iowa. If you are interested in becoming a Reserve Officer, please contact the Cedar Falls Police Department at (319) 273-8612.

2. Do I have to buy my own equipment if I become a Reserve Officer?

The City of Cedar Falls provides Reserve Officers with the necessary equipment and uniforms to fulfill the position.

3. Do Reserve Officers get paid for the work they do?

The position of Reserve Police Officer is a volunteer position. After two years of service Reserve Officers will receive a monetary stipend each year after that.

4. What duties do the Reserve Officers perform?

Reserve Officers ride with career officers to provide support or if they have the proper amount of training are allowed to ride in tandem providing the same services as career officers. Reserves are also called upon to represent the Police Department during several public events. They provide escort services, parade detail, and called upon to serve heavily during the Sturgis Falls Celebration, UNI Homecoming, and UNI Finals week.

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School Resource Officer

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1. What does a School Resource Officer do on a daily basis?

As a School Resource Officer I conduct classroom presentations on various topics such as drinking and driving, search and seizure, underage smoking, drug/alcohol violations in school, assist administration with harassment between students, assaults/fights between students, parking complaints on or around school campuses, runaways, follow-up on cases assigned to me, and attend staff meetings.

2. What is the most important role as a School Resource Officer?

I believe the most important role as a School Resource Officer is to assist in providing a safe learning environment for all students and staff.

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Sewer Systems

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1. Who should I call if my sanitary sewer backs up after normal working hours?

If water is backing up in your basement and you're not using any water, there is a possibility that the problem is in the city's sewer main. Call the Sewer Division immediately at 273-8668. This number is answered 24 hours a day. After hours you will get a short recorded menu. Stay on the line and you will be connected directly to the city's on-call emergency sewer crew. There is no charge for this service. If the city's sewer main is functioning properly, the problem is within the property owner's service and you'll be advised to contact a private sewer cleaning company.

On the other hand, if the backup occurs only when you are using your facilities, the problem is more than likely within your private service line and you should call a drain cleaning company. Look for them in the Yellow Pages under "Plumbing Drains & Sewer Cleaning".

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Smoke Detectors

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1. Why do we need smoke detectors?

Because smoke detectors can save your life - and your family. Most fatal home fires occur at night, while people sleep. Fire produces toxic gases and smoke that actually numb the senses. If you're asleep, or become disoriented by toxic gases, you may not even realize that there is a fire. You can't rely on your own senses to detect a fire.

2. Is there proof that smoke detectors save lives?

Yes. Almost every day, news reports across the country tell of cases where smoke detectors have saves lives. In several instances, the detectors weren't even installed, yet alerted families to fire. Fire officials continually cite smoke detectors as life savers in home fires.

3. What about the conflicting claims concerning the two types of smoke detectors - Ionization and photoelectric? Which smoke detector is better?

Ionization models respond slightly faster to open flaming fires while photoelectric respond faster to smoldering fires. Ideally a home should be protected by at least one of each. If you can afford just one detector a photoelectric is recommended.

Photoelectric smoke detectors use either an incandescent light bulb or a light emitting diode (led) to send forth a beam of light. When smoke enters the detector, light from the beam is reflected from the smoke particles into a photocell sensor and the alarm is triggered.

The ionization chamber smoke detector has a small radiation source that produces radioactive material, electrically charged air molecules called ions. These ions cause a small electric current to flow in the chamber. Smoke particles entering the chamber attach themselves to the ions, reducing the electrical flow. The change in current sets off the alarm (horn).

4. What should I do if my alarm sounds?

1. A smoke detector in working condition will usually give you at least 3 minutes to evacuate the house.

2. It is important to plan home fire drills before you experience a fire so that family members know what to do and can move quickly in the event of real fire. It is good to practice with the lights out since most fires do occur at night.

3. Plan and know the escape route as well as an alternate escape route.

4. Especially train children, since they get frightened and tend to hide.

5. Don't try to fight the fire yourself.

6. Get out of the house as quickly as possible, without panic.

7. Plan a meeting place outside the house so you'll know when everyone has escaped.

8. Call the Fire Department as soon as you are out of the house from a neighbor's phone or from the nearest telephone...learn where it is.

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Snow & Ice

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1. What are the objectives for ice & snow control?

Our main goal is to provide an expedient and efficient ice & snow control operation. During a snowfall event ice & snow control activities will strive toward keeping major arterial streets passable for emergency vehicles and for high volume traffic flows. After the event has subsided crews will concentrate on the remaining city streets as promptly as possible. Cleanup and additional ice & snow control may follow for several days after the initial plowing.

2. Does the city have a prepared ice & snow control plan?

Absolutely, it's essential that the city have a well organized plan to respond to ice & snow events as rapidly as possible. First, our plan sets major arterial streets as the top priority. Second priorities are collector streets that run through residential areas and finally all residential area streets in the city. All plow routes have been pre-determined and have personnel and equipment assigned to specific locations.

3. Who determines when ice & snow control activities should be initiated?

A Public Works Supervisor is on call 24 hours a day. When an ice & snow event is predicted or frost is anticipated the “on call” supervisor will closely monitor the situation as it develops, then make a determination on what action should be initiated. The Police Department also provides a vital service by notifying P.W. Supervisors of street conditions.

4. How is the decision made to activate ice & snow control measures?

Determining when ice & snow control measures need to be initiated is a difficult task. Each ice & snow event is unique. Many factors are used to determine the level of service needed and also when to start. Some of the factors that need to be considered include the moisture content of the snow, the intensity of the precipitation, wind speed, air and pavement temperatures, time of day and the forecasted duration of the storm.

5. Could conditions be so extreme that the ice & snow control equipment wouldn’t operate?

It’s a possibility. If weather conditions were so severe that ice & snow control activities were ineffective or a concern for the safety of personnel existed, operations could be postponed and then resumed when the extreme weather conditions subsided.

6. How many pieces of ice & snow control equipment does the city routinely utilize?

Depending on the severity of the event and the level of service required as few as 5 to 6 truck plows with material spreaders may be utilized to deal with minor situations. In the case of a full ice & snow control event the city can dispatch 20 truck plows, 2 motor graders and 2 or 3 front-end loaders.

7. What materials does the city use to combat slippery streets?

The two principal materials utilized during winter weather events are road salt and sand. Road salt may be applied in a granular form or as a liquid (salt brine).

8. What do the snow emergency signs throughout the city mean?

During extreme weather conditions the city may declare a snow emergency. In the event that a snow emergency is declared, vehicles are prohibited from parking on streets marked as a snow emergency route until the snow emergency has been canceled.

9. Does the city plow alleys?

No, the city does not plow alleys.

10. Why does the snowplow always leave a windrow of snow at the end of my driveway?

Plow operators often get accused of maliciously dumping snow at the end of driveways. That’s not the case at all. The snow needs to be removed from the street. Plows are angled so the snow will be moved to the side of the street where the snow gets placed on the city right-of-way. Unfortunately that is also where driveway entrances are located.

11. I live on a cul-de-sac. When the plow clears the cul-de-sac it looks like they struggle with the snow accumulations. Are they difficult to plow?

Cul-de-sacs are the most time consuming streets to plow. Cul-de-sacs are definitely difficult to plow mainly because of the radius of the street, which limits maneuverability. They also generate the most complaints because of the limited space to stockpile the snow.

12. How does the city deal with drifted snow?

Minor drifting is not uncommon and can typically be handled with truck plows. Prior to the arrival of winter weather, a snow fence is erected at selected locations to minimize the potential for major snow drifting. In the event that we do experience some major drifting the city has large v-plows and loader mounted snow blowers that can handle almost any situation.

13. How long do I have after the end of a snow event to get my sidewalk cleared?

City ordinance states that property owners are responsible for clearing the natural accumulation of ice and snow from sidewalks abutting their property in a reasonable amount of time following the end of and ice or snow event.

14. Does the city have someplace where I could get a pail of sand or salt for the sidewalk and driveway at my home?

Residents are welcome to come to the Public Works Complex at 16th and State Streets where both salt and a salt/sand mixture is available for residents use. Also, sand barrels are placed in various locations throughout the city. See the plow route map for sand barrel locations.

15. Are there any standards or specifications for placing a mailbox next to the street so it’s safe from the snowplows?

There are specific postal regulations that spell out the height from the street to the bottom of the mailbox and also the set back from the street curb line. City plows are setup so they will not contact a properly installed mailbox.

16. After the snowplow has cleared the street my neighbor blows snow from his driveway and sidewalk out into the street. Is this legal?

The city does have an ordinance that specifically applies to that situation. The ordinance prohibits depositing any accumulation of ice or snow onto the traveled portion of a city street. As a side note, if a resident hires a private plowing contractor to clear their driveway, be sure they do not plow the snow from the driveway out into the street.

17. As a resident is there something I can do that would be helpful to the plow drivers?

Yes, if its possible, following the end of an ice & snow event, find off street parking for your vehicles. Also limit your travel until after the streets have been plowed. If you must travel, be cautious, remember plows travel slower than other vehicles and they require frequent backing.

18. How much snow must fall before the snow plows are activated?

Many things determine when the snow plows are sent out: the rate of snowfall per hour; the moisture content of the snow; the ambient temperature of the air; the temperature of the pavement; the wind direction, its velocity; the time of day; the day of the week; and the forecast of the predicted snowfall to come. Unless extenuating circumstances make it inadvisable to do so, snowplows are activated when three (3) or more inches of snow have fallen on the ground.

19. How long does a person have to remove the snow and ice from their sidewalks following a snow fall?

Sidewalks are required, by ordinance, to be cleaned of snow and ice within a reasonable amount of time. The reasonable length of time is considered to be twenty-four (24) hours after the ending of a snowfall. If this is not done, the Public Works Department may have the sidewalk(s) cleaned and the property owner or resident billed for this service.

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Streets

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1. How many lane miles of streets and roads must be maintained by the Public Works Department?

Over 400 lane miles of streets and roads.

2. Why does the city crack seal the streets?

Crack sealing is a routine maintenance treatment that will delay road deterioration by sealing moisture out of the pavement. The life of the road is extended and overall maintenance costs are reduced.

3. When does the city begin street sweeping operations in the spring?

Because the sweepers use water to control dust and airborne debris, sweepers are placed in operation when daytime temperatures are warm enough to allow the use of the dust control systems.

4. Does the city keep up a regular schedule for alley maintenance?

We do not maintain a routine schedule, but instead rely on residents to let us know when an alley is in need of maintenance. Requests for alley maintenance can be made by calling the Public Works Department at (319) 273-8629.

5. How do I make a request to get a street pothole filled?

Call the Public Works Department at (319) 273-8629 to report the location of a pothole. After hours leave a descriptive message of the location on the voice mailbox.

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Support Services/Community Relations

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1. How do I apply for a job in Cedar Falls?

For more information on becoming an officer or civil employee contact the Personnel Department at (319) 268-5115.

2. How often is testing conducted for new officers?

Testing is conducted annually and the Cedar Falls Civil Service Commission will certify a list of candidates. This list remains valid for one year.

3. Who do I speak with to have an officer come speak at our organization?

Contact the Support Services Unit at (319) 268-5100 two weeks before your event.

4. Is it possible to arrange a tour of Police Operations for our youth group?

Tours can be scheduled by calling (319) 273-8612.

5. What are the educational requirements to become a police officer in Cedar Falls?

You must have a minimum of 60 semester hours of college credit to become a police officer.

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Training Unit

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1. What types of training do you do?

In-service training consists of any necessary certifications/renewals, other police related tasks, and at times presentations from community organizations about social problems or issues that officers may encounter in their duties.

Our officers also attend training sponsored by other agencies, usually in specialized topic areas. Much of the time, the outside training is for the officer to become an instructor in the specialized area. This allows for that officer to take what they have learned and disseminate it to the rest of the department.

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Water Reclamation

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1. Does Cedar Falls have a combined or separate sewer system?

Storm water is collected separately from wastewater collected in the sanitary system. Storm water typically drains into intakes along the edge of the street. It does not go through any kind of treatment system and ends up in the river. All sanitary wastewater is treated extensively at the water reclamation facility on East 4th Street before it is released into the river.

2. My basement drain is running slowly. What should I do?

About eighty percent of the time this is the result of a problem in the homeowner's plumbling; a buried line in the basement floor, or between the basement and the city's main has become restricted and needs to be cleaned. You can rent the needed equipment and do-it-yourself or call a plumber or drain cleaning company. Rarely, there could be a problem developing in the city's main sewer line. Call the Water Reclamation/Sewer Division at (319)273-8668 to have a city crew check it out.

3. Water is backing up in a basement floor drain and I'm not using any water. What is wrong?

If you are not using any facilities and water is backing up, a problem has likely developed in the city's main sewer line and you should call the city for immediate service at (319) 273-8668. This number is available 24 hours a day. Listen carefully to the prompts and select the option to connect with an emergency response crew. There is no charge for this service.

4. The only time my sewer backs up is in heavy rainstorms. Why is that?

Heavy rain can cause infiltration and inflow problems that overload the city's sanitary sewer system. Some of the city's sewers are nearly a century old. When the ground is really wet some of that water can infiltrate through cracks into the sanitary sewer. The city has an ongoing maintenance program to seal up those leaks and upgrade the system. Inflow problems are magnified by people diverting sump pump discharges into the sanitary sewer instead of out on the lawn or into the storm sewer where they belong.